I posted on reddit, i had public and private feedbacks from people who experienced the same problem.
I work in IT, im not a basic user i tried 2 of keys on various computers, there's only 1 driver on your website for this product, and the issue is still the same. Im sorry but not satisfy at all by your answer "we have not encountered any problems" You just dont answer about Wifi protocol : have you checked that AX is enabled ?! i dont think so. "Do you take shipping and return of the package at your charge ? Do you provide a replacement key ? Otherwise its a NO because Im pretty sure i'll lost my time (and perhaps my key/money) We remain at your disposal for any additional questions. Right now for me, my current review of this ASUS USB-AX56 > it is a scam : a Wifi5 overpriced key labelled as a Wifi6.Īsus' email 03/17/22 "We are coming back to you with this email following the return of the dedicated service and we confirm that we have tested the same model and have not encountered any problems.ĭo you agree to send us the USB key for testing? I asked Amazon for a replacement key i will see if the probleme remains or if my current key has the wrong chipset (even close to my wifi 6 router, speed is locked at 1200 which means Wifi5) I would appreciate if Asus check if its not an issue with the current driver. Amazon' support page for my purchase says : "contact Asus". Thank you for requesting ASUS technical support and remain at your disposal for any further questions You can request an exchange of the product and keep us informed of the result. This is an agreement between the manufacturer Asus, its distributors and its authorized resellers, in the event your key is defective. is insured by the reseller for a period of 3 years. Customer > Reseller > Wholesaler > Repair center. Please contact your reseller for support, as after-sales service for ASUS components and accessories is provided by the reseller or supplier.
Taking into account your details, please note that this is mainly a hardware issue with the USB-AX56.
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